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Dr. Mario A. Vilardi is the Publisher of Dear Doctor - Dentistry & Oral Health magazine.
Dear Doctor magazine is a comprehensive marketing tool for dental practices.

Wednesday, October 29, 2008
Creating a "Professional" Marketing Tool for Clinicians by Clinicians
For many dentists, a full schedule and waiting room seem to contradict the need for advertising and marketing. At the same time, many are put off by the advertising efforts of far too aggressive colleagues.

These impressions (coupled with a lack of business savvy and understanding) have kept many in our profession from recognizing how all the benefits of marketing, advertising, public relations and business planning can contribute to a thriving practice. While we may be doing well financially, we can accomplish so much more with a sophisticated marketing approach. Name a successful business that doesn't market, advertise and have a strong public relations campaign in their community.

For the last five years, in the creation of Dear Doctor magazine, we have studied with the same due diligence we use for our clinical practice and created a complete marketing concept for dentistry. We believe marketing - an essential element in any business model - should be different in execution for healthcare professionals than other businesses. We wanted to create a marketing product of high quality that truly represented the dignity our profession should demand and receive.

This concept had to accomplish more than simply promoting a dentist and his practice - the Yellow Pages can do that. Given the level of sophistication of our target market, this product must offer some form of value that connects patients with the dentist. We believe that that value is patient education.

Dear Doctor Magazine - Carrie Underwood Cover StoryWe are all familiar with patient education - our clinics are full of brochures and videos describing various aspects of dentistry. Dear Doctor actually creates a new "partnership" environment between the patient and dentist with two basic thrusts.

First, we offer patients solid information on all aspects of dentistry. Each issue contains several articles, consultations and special features on a variety of dental services, involving many different types of treatment including care from a variety of different specialties. Our contributors are all highly esteemed clinicians and researchers known for their expertise in their particular fields, so readers are receiving up-to-date, expert information in all disciplines of dentistry. Dear Doctor is, in effect, a dental journal for patients - it empowers them to think and evaluate issues related to their dental healthcare in a more informed and confident manner.

The other thrust is to provide patients with a reliable and accurate source that can help them solve their dental problems which they have learned about through the magazine. This source is you, the dentist, who provided them with Dear Doctor in the first place. To best facilitate this, we do not distribute our magazine directly to consumers. Instead, we enter into contract with individual dentists and distribute the magazine through them to their patients and potential patient base.

We then customize each client's distributed issues by including their own professional profile in the first two to eight pages of the magazine. This profile introduces the dentist and his or her practice to the reader, along with philosophy of practice and the range of services offered. These are prime advertising and revenue pages for any magazine; by dedicating them to our dental clients we offer them a prime opportunity to promote themselves in a professional manner and connect with readers. They not only learn more about the issues of dentistry, but also where to obtain solutions in their community. Our goal is to form a connection you and your patients or potential patients.

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Sunday, September 14, 2008
The Doctor-Patient Relationship
The key to an effective and professional marketing program is to enhance the doctor-patient relationship. Your relationships with your patients are vitally important to the success of your practice, yet often overlooked as a strategic focus of dental marketing. Dear Doctor has made the doctor-patient relationship a focus of the psychology of our marketing approach providing a new generation of patients with their primary want which is education. Research findings regarding the largest growing group of patients, the patient empowerment group, is now concluding that patients want education to properly evaluate and more actively participate in their dental treatment decisions.

Patients Have Changed As Much As The Profession
When we first started practicing dentistry thirty years ago, we felt empowered by the number of patients that trusted whatever we said and recommended. It was a much simpler time.

Today's patient, though, is much more media-savvy. Few accept recommendations without asking a lot of questions and doing their own additional research (think Google). The number of second opinions is on the rise.

The solution is not to fight against this trend (or ignore it), but to partner with patients by giving them the information they need to make sound decisions about their health. Promotion through education and communication allows patients to make informed and confident healthcare decisions.

In other words, patient education is the most important service we as healthcare professionals provide our patients. Since they are going somewhere to get that information, why not create a source of information that represents our profession the way we would like to see us represented? When patients in your community think dentistry, we want them to think of your practice and the special doctor-patient relationship you have.

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Sunday, September 7, 2008
A Radically New and Innovative Approach to the Marketing of Dentistry
Dear Doctor Magazine - Jessica Simpson Cover StoryThe dental profession spends millions of dollars annually on continuing education and new training programs on the latest techniques and treatments in dentistry, but relatively little attention is given to the marketing and business of dentistry. There is a critical need today to:
  • Establish a marketing and business program that enables dentists to "professionally" market their practices in an ethical, high class manner.
  • Establish a marketing and business program that is cost effective and establishes your expertise in your community.
  • Provides you an opportunity to show your work locally and nationally furthering your career as if a national public relations firm represented you.
  • Allow you to be the source of healthcare information in your community providing patients a real opportunity to educate themselves.
  • Allows your patients to partner with you in making their healthcare and treatment decisions for every aspect of dentistry and oral health.
Dear Doctor - Dentistry & Oral Health magazine is just such a tool for general dentists and specialists alike who are serious about practice marketing within a cost-effective business model. Dear Doctor represents a truly innovative approach to dental marketing and promotion through high quality patient education. A new marketing strategy for dentists Dear Doctor's innovative approach addresses this marketing deficiency in dentistry head-on by creating an ideal advertising environment that promotes your practice and enhances your professional image. With your professional profile at the beginning of each magazine (think "location, location, location!"), followed by informative articles by leading clinicians and academicians, your patients will learn what resources are available for their dental needs - and know just where to go to obtain them. Next week we will go into greater depth of how we accomplish these objectives.

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